IT subscription · Digital Operations
Your digital department on subscription
Choose your orbit: low base fee, guaranteed response time, further requests billed by effort.
Earth
from €149 / month
- Helpdesk
- Monitoring of backups and updates
- Quarterly review
Response: next business day
Launch EarthMoon
from €449 / month
- Everything in Earth
- 4 hours of work per month – also for projects
- AI assistant Strelka as an add-on
Response: 4 business hours
Launch MoonMars
Premiumfrom €990 / month
- Everything in Moon
- 10 hours of work per month – also for projects
- Security monitoring, monthly review
- Dedicated contact person
- AI assistant Strelka included, around the clock
Response: 2 business hours
Launch MarsHow the subscription works
- Further requests: from €95 / from €85 / from €80 per hour (Earth / Moon / Mars).
- Included hours can also be used for implementation projects.
- The SLA guarantees the response time, not the time to resolution.
- Urgent means an outage that stops your business (e.g. email, till, access).
- Every request is logged as a ticket with its time; billing is monthly.
Not sure which orbit fits?
Get in touch: we will get back to you and find the plan your business really needs.