OOutcomes
Results, not tasks
Numbers we agreed on upfront, measured after 30 and 90 days.
KPIs tracked3All tied to a goal
On track2 of 3After the 30-day check
Next measurement90 days[date] · re-audit after 3–6 months
Before → after
Progress so farTarget
Time per orderGoal 1 · minutes
On trackBaseline25 min
30 days14 min
90 days—
Target8 min
Leads lost per monthGoal 2 · count
On trackBaseline12
30 days7
90 days—
Target2
IT-Check security scoreGoal 3 · score 0–100
Behind: see ReviewsBaseline41
30 days48
90 days—
Target82